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Solving BYOD Problems – Desktop Virtualization Challenges

Solving BYOD Problems – Desktop Virtualization Challenges


To handle the BYOD trend, if you plan to use VDI, you should assess the pros and cons of delivering Windows applications and desktops to tablets and smartphones. Though this can give the IT department a good solution by way of ease of manageability and VDI security, desktop virtualization isn’t the most user-friendly option and can often create challenges that may upset end users.

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Here are some ways that experts suggest can help you handle desktop virtualization challenges and solve BYOD problems:

  • Use VMware View 5: Though VDI is secure, the devices of your end users aren’t. With VMware View 5, you can segregate endpoints that can’t be trusted, limit access to specific pools and employ network access controls. However, using View 5 to support BYOD isn’t a cakewalk as it often becomes difficult to enforce your policies on your employees who have decided to take advantage of the BYOD system.
  • Clearing the air on security and support of devices: Using personal mobile devices to connect to Remote Desktop Services can create security and supportability problems. Again, if your users use mobile devices outside the corporate network to access RDS, it will make your network vulnerable to external threats. What’s more, your users may assume that you will offer support for these devices, which in turn may give rise to a lot of help desk tickets that your team doesn’t have time to deal with. Therefore, clearing the air on security and supportability concerns with respect to RDS is important.
  • Encouraging use of free VDI licensing with Windows RT tablets: Since these tablets get a free VDI licensing, they offer better enterprise capabilities, such as Office compatibility. Though it costs less to buy a VDA subscription for iPads or other tablets, users who already own a Windows RT tablet may be encouraged to use them.
  • Full licensing for non-Windows devices: For VDI access with non-Windows devices, the users will need the CDL (Companion Device License). The CDL permits users to access desktops through Windows To Go or VDI. Full licensing for company-owned iPads should be ensured. It’s important to remember here that one CDL can have only four personally owned devices assigned to it. Since device ownership often complicates things, it’s important to plan the right way.

In theory, VDI increases productivity and makes device management easier for IT. But in reality, desktop virtualization challenges, if not addressed properly, can make it difficult for users to complete the work assigned.

vCloud Powered Services – How Can You Benefit?

vCloud Powered Services – How Can You Benefit?


If you are worried of using commodity public clouds for your organization, and are looking for a secure alternative, the vCloud Powered Services can be an ideal solution for you. These services are built leveraging the proven VMware cloud technology, which datacenters of over 250,000 enterprises have used and appreciated. Since the vCloud Powered Services are absolutely compatible with the internal environment of your organization, you can easily scale as well as deploy new applications, without recoding. The vCloud Powered Services allow you to realize the agility, scalability and compatibility of the VMware based hybrid clouds.

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Here is how you can benefit by using the vCloud Powered Services -

  • Secure the infrastructure of your organization – With the vCloud Powered Services, you can pull and deploy huge workloads as well as applications with confidence on a public cloud that’s built on a proven and comprehensive security framework. Such a secure infrastructure empowers you to work smoothly.
  • Extend the datacenter – One of the most special benefits of vCloud Powered Services is that you can easily move workloads to a secure public cloud from the virtualized data center. Thus, you can transfer the data back and forth easily, as and when needed. This flexibility speeds up your business operations.
  • Choose the services from a broad ecosystem – Another feature of vCloud Powered Services is that you can select from a wide range of services, which are made available to the clients. What’s more, these services can be customized to fit your specific business needs or end user requirements.

vCloud Powered Services provide a strong set of cloud computing services with extended support for new as well as existing applications. While doing so, these services eliminate the common hurdles of computing in the cloud. Other commodity public compute clouds might need to be designed specifically for a single cloud computing platform, and they might require extensive modification or even complete re-writes of the existing applications. But with vCloud Powered Services, the existing applications can run without any modification. With such compatibility in the hybrid cloud environment, you can quickly move your vApps, virtual machines and templates back and forth between your vCloud Powered Services and internal datacenter.

Since vCloud Powered Services are designed on VMware vCloud Director and VMware vSphere, they provide a multitenant architecture and absolute multi-level security that decrease complexity and ensure policy implementation that’s consistent with your internal datacenter.

With such benefits on offer, it surely pays to use vCloud Powered Services.

Features of Vmware Horizon DaaS

Features of Vmware Horizon DaaS


Delivery of cloud-hosted desktops to any device of the user’s choice, anywhere, is made simpler by Vmware Horizon DaaS. IT can benefit too as it helps save money and time without sacrificing enterprise requirements for control and security. Here are some features of Vmware Horizon DaaS, which would help you to make an informed decision:

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  • Adaptive End User Experience: The USP of Horizon DaaS is the superior end-user experience that it offers. It has an adaptive interface that adjust itself to the device and is optimized to offer the best possible user experience across the LAN and WAN. Unified application and desktop access from the cloud on any device, including smartphones, tablets, laptops, thin clients, PCs, and zero clients is another feature that’s highly sought after. Apart from enjoying a superior level desktop performance, which can be customized to meet the simplest or most complex workloads, users can also benefit from the fact that these cloud desktops don’t need to be turned off. Thus, even when you leave the office with your document unfinished, you can log back into the desktop from your other devices at home to finish it without powering it on or off.
  • Easy-to-use Virtual Desktops: With just a few clicks, you can run and manage these virtual desktops without worrying about maintaining a complex virtualization infrastructure. That you can get them up and running quickly is another advantageous feature. Vmware Horizon DaaS is cost-effective as it delivers cloud-hosted desktop as a cloud service, and you can simply pay for what you require, as and when you need it. What’s more, VMware manages the operations of the core infrastructure, including backups, security, and ongoing monitoring, thus taking the worry off your shoulders while letting you enjoy enterprise-class service.  
  • Predictable Costs: With predictable cloud economics of Vmware Horizon DaaS, it’s possible for you to cut down on your upfront costs and make a transition from CapEx to OpEx. Since you can pay-as-you-go, based on what you need and when you need it, the entry cost for virtualization is significantly reduced and so is the ongoing expense. With a predictable monthly price, you can manage your IT budget better. With fully managed desktops from VMware, even the burden on your IT department is decreased, which can focus better on the core business tasks.   
  • Integrated Security and Control: Vmware Horizon DaaS uses a solitary console for deployment and management of built-in security options and cloud-hosted desktops to ensure the safety of your corporate data and applications. The IT department too can use the single console to easily manage virtual machines, desktop images, applications, user assignments, and multiple desktop models. With VMware technology, every user gets his own VLAN, which makes it easy for IT to integrate cloud-hosted desktops into its own corporate environment. This is done without requiring domain trust between VMware and the corporate datacenter.

Apart from these, Vmware Horizon DaaS also offers hybrid cloud flexibility, with which users can balance their cloud-based and business-owned infrastructure to best serve their business.

Know More About Vmware Horizon DaaS – Previously Desktone

Know More About Vmware Horizon DaaS – Previously Desktone


VMware Horizon DaaS (previously Desktone) is a VMware-managed offering, which companies can use to quickly deploy applications and desktops as an integrated, easily managed cloud service to any device, anywhere at a cost-effective price. Horizon DaaS is built on vCloud Hybrid Service and empowers users to easily and securely access their virtual desktops from any browser or device. The IT professionals too can manage their deployment easily using existing tools and skills. Thanks to the trusted foundation of VMware vSphere, VMware Horizon DaaS delivers top-notch security, reliability and performance that IT expects, in addition to offering VMware business essential support.

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How does it work?

End users access their virtual desktops (Provided by Horizon DaaS as a cloud service) either via the web (using their chosen device) or with the VMware Horizon View client. Since these virtual desktops reside in the cloud, IT professionals can easily manage them, leveraging their present skills and tools. VMware will offer best-in-class service and support for managing the underlying infrastructure, in addition to excellent SLA’s.

Who can benefit from Vmware Horizon DaaS?

VMware Horizon DaaS (previously Desktone) would help any company that wants to benefit from the benefits of virtual desktops but wishes to:

  • Reduce the total cost of virtual desktops’ ownership
  • Cut upfront costs and make a transition to an OPEX model with predictable economics
  • Control and quicken the pace as well as time of delivery
  • Enjoy agility and flexibility
  • Offer end users a great experiencing without sacrificing control and
  • ·IT security

Devices that can be used to access the desktops

People often ask what kind of devices they can use to access their virtual desktops. To answer, they would be delighted to know the flexibility that Horizon DaaS brings their way. You can use any device, from anywhere to access your applications and desktop. Therefore, anything from zero clients and thin clients to Macs, PCs, smartphones, iPads, Android devices, Google Chromebooks and Amazon Kindle Fires can be used for the purpose.

Types of virtual desktops that are supported

VMware Horizon DaaS (previously Desktone) supports Windows 7 Enterprise, Windows XP, Windows 8 as well as 64- and 32-bit versions of Windows 7. It also supports Windows Server with a client interface.

How to buy?

You can contact VMware Sales team or your preferred reseller to buy Horizon DaaS.

So, if you want to use just a few clicks to deliver virtual desktops without facing the complexity of deploying and managing virtual desktop infrastructure, VMware Horizon DaaS (previously Desktone) gives you the ideal solution.

Types of Cloud Service Reseller Models

Types of Cloud Service Reseller Models


Cloud service resellers have, for long, been relied upon by software vendors for marketing and selling traditional software licenses. Even many businesses have started relying upon resellers rather than buying cloud services and products directly from the market as resellers bring certain benefits to them. However, the contract models and legal issues often make clients confused, which acts as a determent for choosing cloud services.

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If you too have been trying to know more about cloud service reseller models, here are the key ones:

  • Subcontracting model: In this case, the cloud service provider signs a contract for services with the reseller. The reseller, in turn, signs a separate contract with the customer for delivering services. In some cases, the reseller and the vendor may sign a single contract in relation to multiple customers. In other cases, for each reseller-customer contract, there would be an equivalent vendor-reseller contract, where the reseller agreement will act as a framework. This model is fit where the reseller’s objective is to bundle its own services with that of the resold services under a single customer contract.
  • Assignment model: In this model, the reseller purchases quantities of contracts from the vendor, and subsequently sells them to its customers. In other words, the reseller, under the contract, assigns its rights and obligations to its customers. This is why it is called the “Assignment Model”. Customers who don’t want to deal with the legal burden of principal-agent relationship may choose this model.
  • Agency model: According to the law of agency, agents can enter into contracts on behalf of their principals. Therefore, this model enables a reseller, appointed as an agent, to enter into cloud services agreements on behalf of its vendor. To offer the principal some protection, the contract can restrict the rights of cloud resellers to sign such deals on behalf of the vendor. Under this model, customers sign the contracts with the vendor. In case the reseller is also providing services or software to the customer, a separate contract should be signed to deal with those matters.
  • Referral model: This is perhaps the simplest and most popular method. Here, the reseller refers customers to the vendor. These referrals are then tracked by the vendor. For every contract that a referred customer signs with the vendor, some benefits are granted by the vendor to the reseller, which is typically in the form of commission.

Since each of these models affects the relationships between resellers, vendors and customers, you should do your homework well before choosing any one of these.

Why Opt for Cloud Resellers?

Why Opt for Cloud Resellers?


As the cloud has emerged from its hype phase where customers are increasingly becoming aware of the true potential as well as the actual benefits of the cloud technology, cloud resellers can now look forward to a gamut of opportunities to serve this growing clientele. If you too are planning to opt for cloud services and products and wonder why you should choose a cloud reseller, here are some benefits that a reseller can bring your way:

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  • Migration expertise: Most resellers are experienced with migrations from Microsoft Exchange, while a handful specializes in Novell Groupwise and IBM Lotus Notes. Working with a cloud reseller with experience in migrating data can help you move your data from your specific legacy mail client without much of a hassle.
  • User training: When you are planning a full scale migration from your legacy client, your staff as well as your IT department should have the knowledge and skills to make the most of the new platform. When you opt for cloud resellers, they will provide training and change management services, which will be customized to meet the needs and skill level of your user base. Apart from taking the pressure off your IT of conducting a full scale migration, such training will also ensure that your employees can use the platform the right way. What’s more, you can even save considerably on training your staff as you would otherwise have to, if the cloud reseller wasn’t handling this aspect.
  • Custom application development and application integration: Resellers can also help you with custom application development and application integration. There are many cloud resellers who are experienced in building cloud based custom applications, though only a handful specializes in the practice. However, since moving your custom apps to the cloud leaves your IT department with zero maintenance, you are in a strong position to negotiate a better migration price from a reseller. Apart from helping in the migration of your on-premise applications into the cloud, a reseller can also offer advice with respect to third-party cloud based solutions for handling operations such as employee time tracking, CRM, marketing automation, and much more. Since cloud resellers have already vetted third-party products, they can make suitable recommendations that can benefit your business. At times, you may even get a better price on a third-party product when you buy it through a reseller rather than directly from the marketplace.

Since you will come across many cloud resellers in the market, each proclaiming to be better than the rest, you should get recommendations from companies who have worked with the reseller earlier, not only for migration services, but for custom app development as well. This will ensure that you are getting the expertise and services as advertised.

Reselling Cloud Services the Easy Way

Reselling Cloud Services the Easy Way


Gartner predicts that public IT cloud services spending will grow at a phenomenal rate to touch $206.6bn in 2016. This, along with the benefits of cloud such as flexibility and cost-effectiveness, will make reselling cloud services a lucrative domain. However, a majority of cloud resellers are still skeptical about how to move forward and embrace the reseller channel, while letting go of their previous traditional business model.

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If you too want to make it big by reselling cloud services, here are some methods to do it the easy way:

  • Integrating cloud services with present offerings: As a cloud reseller, you don’t need to overhaul your business processes or operations to reinvent services. Rather, find ways to integrate cloud with your present offerings in a cost-effective method. Also, you should ensure to keep the focus on introducing cloud services where it can support the needs of your clients and help you activate an additional revenue stream. At the same time, you should also look after your traditional user base and not drive them away by just making a dash for the cloud market without understanding their business needs.
  • Acting as trusted advisors: Resellers have always act as a conduit between the end-user and the service provider, giving their clients guidance and advice, as well as offering them solutions that are best fit to meet their needs. You should continue to play this role while reselling cloud services. Remember – end-users are still trying to understand the impact of cloud and how it can meet their business needs. Therefore, they are likely to seek advice from a trusted partner and resellers can play a big role in such scenarios. As a reseller, it’s important that your team knows what cloud is, how end-users can benefit from it, its applications etc. Armed with such knowledge, you and your team can advise customers, thus helping them make the most of new cloud services and products.
  • Customer retention with value addition: Cloud resellers can resell value-added services under their own brand. Since service providers often have certain packages for their resellers to offer, which may not fit the needs of clients, the latter come to their resellers to get a mixed bag of offerings. By supplying such value-added services and products, cloud resellers can meet the needs of these customers and not let them walk out the door to buy direct cloud services. You too can ensure a varied cloud portfolio, while reselling cloud services, to provide your customers with more choices, which will help you retain a bigger revenue share and develop new recurring revenue streams.

So, use these tips for reselling cloud services the easy way.

Increasing Importance of Desktop Virtualization

Increasing Importance of Desktop Virtualization


With the increasing adoption of cloud computing and a prevalent mobile workforce, desktop virtualization has become a mainstream IT strategy for businesses of all sizes. By empowering businesses to meet the needs of their users more securely and effectively, in addition to encouraging innovation and better business procedures, desktop virtualization is experiencing many takers across several businesses and IT departments.

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Let us take a look at the key elements that drive the growing importance of desktop virtualization.

Workforce mobility

Desktop virtualization makes the workforce flexible. Thus, people can work on any device of their choice, from anywhere and at any time, depending on what makes their work most effective and productive. Businesses can benefit from such a mobile workforce as they can be rapidly deployed across several locations, starting from branch offices to client and partner sites. Desktop virtualization also helps the workforce quickly adapt to changing business requirements, which in turn influences the ROI positively.


Thanks to rapidly evolving technologies, desktop virtualization has become much more affordable as compared to what it was earlier. Thus, companies can now design and enable their virtualized desktop environment with greater flexibility at considerable savings. What’s more, desktop virtualization encourages mobility and teleworking. This in turn has led to the emergence of smaller offices that cost less. Since many workers telecommute, considerable savings can be made as there’s no longer any need of large personal work spaces. Even shifting workers to alternate locations and allocating space more efficiently has become easier with desktop virtualization.

IT efficiency

With a centralized architecture, desktop virtualization lets IT support users efficiently across several locations by delivering desktops and apps as secure, on-demand services. With a centralized user management, achieving a more professional level of IT service also becomes easier for businesses, especially the SMBs.

Business agility

With more agile, faster IT processes, businesses can handle strategic initiatives speedily. They can also expedite branch expansion as well as merger and acquisition activity by providing access to virtualized resources to accelerate the processes. Since IT personnel no longer need to be deployed to new locations as everything can be handled with centralized management and online support, businesses can grow rapidly and create a larger impact on the market.

Security and compliance

Due to the centralized location of apps, data and desktops in the datacenter, IT can have an effective control on both access and information. Policy-based access control, reporting and auditing, activity logging etc help in meeting strict regulatory compliance standards. Even data breaches can be prevented by turning off access to IT services instantly in case a device is stolen/destroyed/lost, or a worker leaves the company.

With these and many more benefits, desktop virtualization has emerged as a strategic necessity for contemporary businesses.

Why SMBs Prefer Cloud Resellers?

Why SMBs Prefer Cloud Resellers?


Many people think that when it comes to the cloud, SMBs focus just on data back-up and email hosting. But the truth is different. Over the past few years, SMBs have become increasingly familiar with the cloud and quite a few are already leveraging the power of cloud services.

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Though the most common areas for cloud adoption in SMBs include data back-up and recovery, as well as email and CRM, a sizable number of businesses are also using application hosting and data storage. For SMBs that want to get started with cloud services, the most popular applications and services are virtual servers, hosted virtual desktops, storage, and hosted exchange. Cloud resellers who offer such services on a monthly basis are preferred by many of these SMBs due to several advantages they bring to the table. Let us take a closer look at the growing popularity of cloud resellers for SMBs.

The Cost Factor

For most SMBs, cost is a decisive factor. With exclusive incentives and rebates that cloud service providers offer their resellers, the latter can offer cost-effective, value-added packages to its clients, which SMBs find ideal to meet their needs. Since these services are usually on a pay-as-you-go basis and can be upgraded or downgraded quickly, these businesses don’t have to worry about a sudden spurt in business or a lean season.

Tailor-made Services/Products

Business specific cloud solutions are important for SMBs and cloud resellers can offer such solutions tailor-made to fit their clients’ needs. Since such cloud solutions are easy for customers to invest into and justify, the market is experiencing a high level of adoption of such solutions.

A Flexible, Agile Way of Work

SMBs often face the same challenges as larger companies, but have fewer resources to deal with them. Be it upgrading the mail servers, mobilizing the workforce, analyzing massive amounts of data, or configuring equipment and applications to start work, the problems can be many and varied. In most cases, SMBs either don’t have the right staff or the capital budget to handle such situations. It is here that cloud resellers, with their bouquet of services and products, step in to help fulfill genuine needs at a fast pace.

Easy to Approach

Most cloud resellers act as the first level of customer support, which makes them easily approachable for clients. Whether the SMBs are opting for CRM type applications, infrastructure related services such as storage, email hosting or data back-up and recovery, they are often wary about security and data privacy. But with 24X7 support and easy resolution of problems by cloud resellers, combined with consultancy and support services, SMBs are increasingly putting their trust in service offered by them.

As cloud resellers continue offering new technologies and customized services, which are essential for the success and growth of their clients’ businesses, they will find many more takers in the domain of SMBs.

Cloud Reseller Program: FAQs

Cloud Reseller Program: FAQs


As more and more cloud service providers are considering expanding their services through the reseller model, there is an increasing interest in becoming a cloud service reseller. However, prospective resellers still aren’t clear about certain aspects. So, here are some FAQs to answer common queries related to the cloud reseller programs.

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  • How much does a service provider pay the partners?

It varies from one service provider to another. While most offer a certain percentage of commissions, some others may offer exclusive incentives, rebates or profit sharing methods. Many service providers also emphasize on the fact that as a partner, the resellers will benefit from predictable, high-margin, recurring revenue and turnkey entry into the growing cloud market with industry leading solutions. Some also offer their cloud resellers access to a number of sales, marketing and enablement tools, which are created with the objective of increasing revenues and securing new business opportunities.

  • What is the basic eligibility for such programs?

This can again vary between service providers. However, some common criteria, usually constant among most leading players, include completing the deal registration; providing first-level support to your customers before leveraging dedicated support from the service provider; having at least one or two non-technical staff trained by the service provider; and offering billing and accounting support to your customers. Some may even ask you to have a minimum customer threshold as an entry requirement into their cloud reseller programs.

  • Can I build my own branded cloud?

Most cloud service providers let you sell their core services under your brand name. You may also be allowed to customize some of these offerings, which can then be sold under your own brand. However, customizing means value-addition and not merely changing the logo or description of an already existing product.

  • What benefits can I get from such programs?

When you get registered as a cloud reseller, you can look forward to a bouquet of benefits such as a competitive margin on new contracts, renewals and upgrades; free trials; incentive programs; internal use discount; a partner portal; a partner enablement toolkit; sales and marketing support, along with on-demand and instructor led training; access to online knowledgebase as well as sales tools and industry information including intelligence reports, newsletters, and partner virus alerts, among others.

Most reseller programs let the partners own the sale and client relationships including billing, while the service providers handle the technical support aspect. With high customer satisfaction and retention rates, these cloud reselling programs are fast becoming a preferred mode for those who want to set foot in the cloud business domain but don’t have the technical knowledge and/or the ability to invest and build everything from scratch.