Solving BYOD Problems – Desktop Virtualization Challenges
To handle the BYOD trend, if you plan to use VDI, you should assess the pros and cons of delivering Windows applications and desktops to tablets and smartphones. Though this can give the IT department a good solution by way of ease of manageability and VDI security, desktop virtualization isn’t the most user-friendly option and can often create challenges that may upset end users.
Here are some ways that experts suggest can help you handle desktop virtualization challenges and solve BYOD problems:
- Use VMware View 5: Though VDI is secure, the devices of your end users aren’t. With VMware View 5, you can segregate endpoints that can’t be trusted, limit access to specific pools and employ network access controls. However, using View 5 to support BYOD isn’t a cakewalk as it often becomes difficult to enforce your policies on your employees who have decided to take advantage of the BYOD system.
- Clearing the air on security and support of devices: Using personal mobile devices to connect to Remote Desktop Services can create security and supportability problems. Again, if your users use mobile devices outside the corporate network to access RDS, it will make your network vulnerable to external threats. What’s more, your users may assume that you will offer support for these devices, which in turn may give rise to a lot of help desk tickets that your team doesn’t have time to deal with. Therefore, clearing the air on security and supportability concerns with respect to RDS is important.
- Encouraging use of free VDI licensing with Windows RT tablets: Since these tablets get a free VDI licensing, they offer better enterprise capabilities, such as Office compatibility. Though it costs less to buy a VDA subscription for iPads or other tablets, users who already own a Windows RT tablet may be encouraged to use them.
- Full licensing for non-Windows devices: For VDI access with non-Windows devices, the users will need the CDL (Companion Device License). The CDL permits users to access desktops through Windows To Go or VDI. Full licensing for company-owned iPads should be ensured. It’s important to remember here that one CDL can have only four personally owned devices assigned to it. Since device ownership often complicates things, it’s important to plan the right way.
In theory, VDI increases productivity and makes device management easier for IT. But in reality, desktop virtualization challenges, if not addressed properly, can make it difficult for users to complete the work assigned.